Privacy & Cookies

Contact details
SAME Chemicals B.V.
Achterom 78
2991 CV Barendrecht
Netherlands

Cees-Jan Crezee is the Data Protection Officer of SAME Chemicals. He can be reached via chemicals@samechemicals.com.

Personal data that we process
SAME Chemicals processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
– First and last name
– E-mail adress
– IP-adress
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website
– Internet browser and device type

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at chemicals@samechemicals.com and we will delete this information.

For what purpose and on what basis we process personal data
SAME Chemicals processes your personal data for the following purposes:
– To be able to call or e-mail you if necessary to carry out our services
– To be able to call or e-mail you if necessary to carry out our services
– To inform you about changes to our services and products
– To deliver goods and services to you
– SAME Chemicals analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision-making
SAME Chemicals does not make decisions based on automated processing matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems without involving a person (for example, an employee of Same Chemicals).

How long do we keep personal data
SAME Chemicals does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: Google Analytics > Optimize Website > As long as SAME Chemicals Exist. Contact form > Getting in touch with customers > As long as SAME Chemicals Exist.

Sharing personal data with third parties
SAME Chemicals only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Cookies, or comparable techniques, that we use SAME Chemicals uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. SAME Chemicals uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and we have asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings. For an explanation, see: Link

Sharing personal data with third parties
SAME Chemicals only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by SAME Chemicals and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to chemicals@samechemicals.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Same Chemicals would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Link

How we protect personal data
SAME Chemicals takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via chemicals@samechemicals.com.